7 Stars-call the multilingual call center in Tunisia   de_DE   en_GB  fr_FR
Seven Stars Call CenterSeven Stars Call CenterSeven Stars Call Center
(Monday - Saturday)
info@sevenstars-call.com
Sousse, Tunisia
Seven Stars Call CenterSeven Stars Call CenterSeven Stars Call Center

Inbound

Inbound Service: Outstanding customer support

At 7 Stars-call, our inbound service stands for outstanding customer service that ensures that every interaction leaves a positive and lasting impression. Whether it’s handling inquiries, solving problems or providing product information support - our experienced team specializes in providing world-class support for your valued customers. Discover how our inbound service can improve your customer experience and foster long-term relationships.

Why choose our inbound service?

Customer-oriented approach
Deep product knowledge
Multichannel-Support
24/7 availability
Efficient call processing
Customizable solutions

Our inbound service process

  1. Call reception: Calls are promptly received with a warm welcome to make customers feel appreciated and welcome from the start.

  2. Identification of concerns: Our employees listen carefully to precisely identify the needs, concerns or requests of customers.

  3. Solution-oriented consulting: Thanks to comprehensive product knowledge, our employees offer clear and effective solutions to address customer concerns.

  4. Upselling options: During the interaction, we identify potential upselling opportunities to strengthen customer loyalty and increase sales.

  5. Follow-up and feedback: After resolving issues, we follow up to ensure customer satisfaction and receive valuable feedback for the continuous improvement of our services.

Support Customer service Partnership

Our Technical Support provides expert help with technical questions and challenges. Our dedicated team is at your side to provide you with fast and efficient solutions and to clarify your concerns.

Customer service is our heart. Our team specializes in providing friendly and professional support and meeting your customer needs. We are there for your customers to answer their questions and ensure a positive customer experience.

We value long-term partnerships and cooperation with our customers. Your success is our success, and we are passionate about being your trusted partner and accompanying you on your path to growth and success.

Contact us

  • 1er étage, Inés Auto, route de Tunis GP1, Akouda 4022
  • (+216) 23 333 367
  • info@sevenstars-call.com

Brochure

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We understand the importance of approaching each work integrally and believe in the power of simple.

Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
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